Trade & Branded Companies

The Market and the Trend

Hardly anywhere do foundations and structures develop like in the IT sector, a trend that is causing high demands on the companies. Without innovative IT, the requirements cannot be met. And that affects the infrastructure, applications and processes.

The trend with the highest demands from the IT sector is beyond any doubt the multi-channel, as comfort and positive shopping experiences are at stake here: customers choose how they shop – stationary or online – and how the products reach them – by delivery or pick-up. Shopping via smart phone or tablet is a part of this, partly with scanning of QR-codes, which leads directly to a product listed in the e-commerce website. The challenge is to integrate the different channels in such a way that the customers have an attractive, comfortable shopping experience and the trader can act efficiently, but also react in a flexible manner. This goal can only be achieved if the technical systems are linked in an optimal manner and react in real-time, while the huge master data stocks can be managed commercially without delays and errors.

Branded products additionally raise the claim to generate customer and brand loyalty, which requests for agility and competence in the social media context. It is just as important to provide secure and convenient payment channels for various customer groups, including mobile payment solutions, which are quite demanding from a technical point of view. In a nutshell, IT departments are constantly challenged to provide efficiency through innovation and enable clever business models constantly.

Find out what it means to be a big or a small part of our world.

SHE – Always one IT ahead.


The digital workspace of the future ensures optimal efficiency in the field and service through central data pools for deployment planning and documentation and the support of mobile devices.


Modern websites provide a smooth online shopping experience and make available important info-resources from different systems for customers and employees.


Our data centres offer your data and applications a secure home and if needed, additional capacities in the Cloud are a click away, for instance during season peaks. In order for your online offers to be available to the customer at any given time, we are at your disposal 24/7 the entire year.


Our nearshore department will make sure that your current offers hit the market right away, with no delays, at friendly costs that go well with the small margins of the trade.

References

Your contact person:

Jürgen Spieß Director Sales / Authorized Signatory
T +49 621 5200 - 234
juergen.spiess@she.net
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