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SHE SOC: Managed Security with German-speaking expertise
Protect your critical business processes with a managed security operations center that combines 24/7 threat detection from leading platforms such as CrowdStrike, Rapid7, and Darktrace with the technical assessment of experienced security analysts. This turns alerts into actionable decisions. Documented, audit-ready, and in German.
What is a Security Operations Center?
A Security Operations Center (SOC) is the central unit of a company for continuous monitoring, analysis, and response to security-relevant events. It combines people, processes, and technology into a resilient defense system. Analysts evaluate alerts from SIEM, EDR, and threat intelligence, prioritize incidents, and coordinate containment in close collaboration with your IT teams.
SOC tasks. Continuous monitoring of network, endpoints, and cloud, anomaly detection with SIEM and machine learning, threat hunting, incident triage and response, regular threat intelligence reports, and forensics during incidents.
Difference from SIEM. SIEM is a technical platform for aggregating and correlating security-relevant data. A SOC uses this platform as a central tool but goes beyond it. It delivers assessment, escalation, and concrete recommendations for action.
Difference from Managed Detection and Response. MDR is the vendor-driven 24/7 detection layer on the platform. We combine this detection with German-language assessment and consulting. This turns automated alerts into understandable decision support for your IT leadership.
Our SOC services in detail
We provide four building-block services that build on each other. You choose the model that fits your maturity and internal setup.
Building block 1: Consulting and design
We analyze security requirements with you, assess risks, and define concrete use cases. On this basis, we develop a vendor-independent SOC strategy that considers regulatory requirements such as ISO 27001, NIS2, DORA, and GDPR. The result is a robust concept you can confidently present to management and supervisory bodies.
Building block 2: Implementation and integration
We connect relevant log sources from firewalls, endpoints, cloud environments, and identity systems to your detection platform. We then fine-tune EDR and SIEM, define correlation rules, and automate first response steps. This turns a technical platform into a detection system that truly reflects your specific environment.
Building block 3: Security monitoring and incident response
We monitor security-critical events within agreed service hours, evaluate alerts from vendor MDR, and escalate into your IT organization. During incidents, we lead forensic analysis, coordinate with vendor teams, and deliver documentation required for audits, insurers, and authorities.
Building block 4: Operations and optimization
We keep deployed security platforms precisely tuned in daily operations. This includes regular reporting, compliance support, and continuous adaptation of detection mechanisms to the current threat landscape. Your detection capability stays current without your IT teams having to constantly retune.
Why SHE for your SOC
German-speaking security experts in Ludwigshafen
Our specialists are available as fixed contacts within agreed service hours. We support assessment, prioritization, and measure definition. No anonymous call center, no generic standard responses. Direct contact with people who know your environment.
Vendor MDR plus our own expertise
CrowdStrike, Rapid7, and Darktrace provide the technical foundation for detection and response. SHE adds architecture consulting, use-case design, and continuous optimization. This turns individual tools into robust security processes aligned with your compliance strategy.
Structured approach during incidents
We work with proven playbooks and clear communication paths. During incidents, we guide you from initial assessment through coordination with vendor MDR teams to concrete recommendations for recovery and hardening. Your management receives an up-to-date situation report at all times.
Who needs a SOC?
NIS2 obligation. Section 30 BSIG requires NIS2-affected companies to implement anomaly detection and incident handling measures. A SOC or MDR integration is the most practical way to document this requirement and prove it during audits.
ISO 27001 Annex A. The standard requires systematic logging of security-relevant events and an orderly response. A SOC is the operational answer to this requirement.
DORA obligation for financial services. Banks, insurers, and ICT providers must prove threat detection and incident reporting under DORA. A SOC with documented response chains fulfills this obligation reliably.
Cyber insurance requirements. For higher coverage amounts, insurers increasingly require SOC or MDR connectivity as a prerequisite. Without a proven detection layer, premiums rise significantly or coverage is denied.
In security, we rely on long-term partners and experts in cyber security. These platforms form the technical foundation of our SOC services.
CrowdStrike Falcon
Next-generation endpoint protection
CrowdStrike Falcon provides a cloud-based EDR and XDR platform that detects threats in real time and responds automatically. Integrated into our managed SOC, it enables proactive threat defense with AI-supported analysis and rapid incident response.
Rapid7 InsightIDR and InsightConnect
Efficient SIEM and security automation
Rapid7 delivers high-performance SIEM and SOAR technologies. They enable efficient log management, intelligent threat detection, and automated incident response. This measurably reduces false positives and accelerates response times.
Darktrace
AI-based real-time threat detection
Darktrace uses self-learning AI to detect anomalies in network, cloud, and OT environments and initiate adaptive defense actions. Through seamless integration into our managed SOC, you can detect unknown threats early.
Data center Ludwigshafen
Our data centers are located in Ludwigshafen am Rhein. They are ISO 27001 certified and meet Tier IV, DIN EN 50600, ISO/IEC 27002, BSI IT baseline protection, and GDPR requirements. All remote employees are based in Germany and are trained and certified on the platforms used.
Ready for the next step?
Talk to our SOC lead in Ludwigshafen about your infrastructure, compliance requirements, and the right service model. We listen first, then recommend.
Contact Person
Let’s talk about your project.
Book a free initial consultation with our team at
+49 621 5200-0.
FAQ
What is a Security Operations Center?
A SOC is the central unit in a company for continuous monitoring, analysis, and response to security-relevant events. It combines people, processes, and technology into a resilient defense system. Key tools include SIEM, EDR, and threat intelligence.
How is the SHE SOC structured?
We combine 24/7 threat detection from leading vendor platforms such as CrowdStrike, Rapid7, and Darktrace with German-language assessment and technical classification. You get not just a platform, but a team that prioritizes alerts, supports decisions, and intervenes in a structured way during incidents.
What is the difference between SOC, SIEM, and MDR?
SIEM refers to the technical platform for log aggregation and correlation. MDR is the vendor-driven 24/7 detection layer on that platform. A SOC is the team with processes that uses SIEM and MDR and presents the results in a way your management can understand.
How much does the SHE SOC cost?
Costs depend on service scope, number of endpoints, log volume, and selected platforms. After an initial consultation, we provide an individual offer with transparent effort estimates. You only pay for services that we have explicitly agreed upon.
Who needs a SOC?
Companies subject to NIS2, ISO 27001-certified organizations, financial service providers under DORA, and companies with high cyber-insurance coverage benefit most. Mid-sized companies with critical IT should at least establish an MDR connection.
Which platforms do you work with?
Our main partners are CrowdStrike Falcon for EDR and XDR, Rapid7 InsightIDR and InsightConnect for SIEM and SOAR, and Darktrace for AI-based anomaly detection. We determine together which platform fits your environment best.
What are your exact service hours?
Threat detection runs 24/7 through the vendor MDR layer. SHE provides German-language assessment, consulting, and escalation within the service hours agreed with you. Exact time windows and response classes are defined together in the SLA.
How quickly do you respond to an incident?
Response times depend on the selected service model and SLA classes. Initial detection runs in real time in vendor MDR. Classification and recommendation by SHE follow within your agreed service window.
Do our security data remain in Germany?
Our SOC is based in Ludwigshafen. Our data centers are ISO 27001 certified and comply with Tier IV, DIN EN 50600, and BSI IT baseline protection. For cloud SIEM setups, we define the EU-compliant region together.
